Privacy Policy
How NaviSourcing handles inquiry information, website usage data, and communication related to sourcing requests.
1. Information We Collect
When you contact NaviSourcing, submit an inquiry, or browse our website, we may collect information such as your name, company name, email address, phone or WhatsApp number, country, destination market, product inquiry details, and any files or images you choose to send to us.
We may also collect limited website usage data through analytics tools, cookies, or similar technologies in order to understand how visitors use the site and improve the browsing experience.
2. How We Use Your Information
We use the information you provide to respond to inquiries, understand sourcing requirements, recommend next steps, prepare service communication, improve website content, and maintain reasonable internal business records.
- Reply to product and sourcing inquiries
- Evaluate supplier search, QC, packaging, and shipping requests
- Share follow-up communication by email or messaging tools
- Improve website performance and user experience
- Reduce spam, fraud, or abusive submissions
4. Data Retention and Security
We keep inquiry information only for as long as reasonably necessary to respond to requests, maintain business records, or support project communication. We take reasonable administrative and technical measures to protect information, but no method of transmission or storage is completely secure.
5. Your Choices and Rights
Depending on your location, you may request access to, correction of, or deletion of your personal information. You may also ask us to stop using your information for follow-up communication at any time.
6. Updates to This Policy
We may update this Privacy Policy from time to time as our website tools, inquiry workflow, or service processes change. The latest version posted on this page should be treated as the current version.